Privacy Policy

Who we are

USColorworks Group ("USColorworks Group", "we", "us") operates https://www.uscwgroup.com. USColorworks Group is a national network of decoration and fulfillment companies; you can see our members on our Our Network page. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. If you have questions, contact us at [group email: Phase 7.5] or [group phone: Phase 7.5].

Information we collect

Information you give us: when you send us a message through our contact form, we collect your first and last name, company name, email address, phone number (if you provide it) and your message.

Information collected automatically: like most websites, we and the services we use collect technical information when you visit, such as your IP address, browser and device type, the pages you view, how you arrived at our site, and the date and time of your visit.

How we use your information

We use this information to:

• Respond to your inquiry and provide quotes and customer support
• Manage our relationship with customers and prospective customers
• Understand how visitors use our website so we can improve it
• Keep our website secure and protect it from spam and abuse
• Comply with legal obligations

Contact form and our CRM

Messages sent through our contact form are delivered to Insightly, the customer relationship management (CRM) system we use to manage inquiries and customer relationships. Your submission is stored in Insightly and shared with the companies in our network that handle your request. Insightly processes this information on our behalf. Our form uses a hidden spam trap and Insightly's built-in submission limits to block automated spam; it does not use reCAPTCHA.

Cookies and analytics

Cookies are small files a website asks your browser to store, so it can recognize your browser on a later visit. We use Google Analytics to understand how visitors find and use our website. It collects information such as the pages you visit, how long you stay, your approximate location, and your device and browser type. We use this information in aggregate to improve our website; we do not use it to identify you personally, and we have not turned on Google's advertising features. Google's use of this data is governed by Google's Privacy Policy (opens in a new tab).

Our website does not use advertising cookies. These are the cookies it may set:

You can block or delete cookies in your browser settings, or opt out of Google Analytics on all websites with Google's browser add-on (opens in a new tab). Our website works normally with cookies blocked.

Global Privacy Control

Global Privacy Control (GPC) is a setting in some browsers and privacy extensions that tells websites you don't want your information tracked or shared. When your browser sends this signal, our website does not load Google Analytics and sets no analytics cookies. You don't need to do anything else.

Service providers

Some parts of our website are provided by other companies, which may receive your IP address and basic browser information when a page loads:

• Cloudflare hosts our website and protects it from attacks.
• Adobe Fonts provides the fonts used on our pages.

Links to other websites, such as our member companies' websites or social media pages, take you to sites with their own privacy policies.

How we share information

We do not sell, trade or rent your personal information, and we do not share it for advertising. We share it with the companies in our network as needed to respond to you and support your program, with the service providers described above, who help us run our website and business, and when required by law.

We may also disclose your personal information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order).

Where your information is stored

We are based in the United States, and the information we collect is processed and stored in the United States by us and our service providers.

How long we keep your information

We keep contact form inquiries and related records for as long as needed to respond to you and to maintain our business relationship, or as required by law. You can ask us to delete them at any time. Google Analytics data is kept for up to 14 months.

How we protect your information

Our website is served over a secure, encrypted connection (HTTPS), and access to our CRM is limited to the team members who need it. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

Your rights and how to use them

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Depending on where you live (for example, California or another U.S. state with a privacy law), you may have additional rights under local law.

To make a request, email [group email: Phase 7.5] or call [group phone: Phase 7.5]. We may need to confirm your identity before acting on a request, usually by checking it against the contact details we already have. We won't treat you differently for using your privacy rights.

Children's privacy

Our website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

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